You (I'm talking to myself here) are a NF generalist. If you want to convince an detailist you need to use arguments with lots of actionable detail - not the abstract mumbo jumbo you're used to.
(Wish I had thought about that two weeks ago)
Now it's about organizational development, but back in 2005 my focus was on agile processes and aspect oriented programming
(Wish I had thought about that two weeks ago)
Hmm... there used to be two backlogs in scrum IIRC:
the product backlog, owned by the Product Owner and the sprint backlog owned by the team.
Nowadays, scanning through contemporary tweets and blog entries, there are at least (in various amounts)
So I wondered: Do we really need them?
Right now my answer would be "Yes" and actually I think most of us use them already - albeit more or less secluded.
Of course the Product Backlog and the Sprint Backlog are completely visible all the time.
The Impediment Backlog and the Technical Debt Backlog OTOH are not quite as popular - mostly because we "should not have them" in the first place. If all "impediments are resolved within 24 hours" and "technical debt is paid back before a task is completed (aka Done)" and we "leave everything cleaner than we found it" both "Backlogs" are more like personal lists with a lifespan of less than a day.
Unfortunately reality is slightly different in lots of places and so we should recognize this fact and install corresponding backlogs with a fitting set of attributes.
So, what could these attributes be?
The usual stuff:
The specific stuff for the impediment backlog:
(All of these should be considered optional and used as growing lists - just to make sure the impediment gets the attention it deserves)
The usual stuff (what did you expect?):
The specific stuff for the technical debt backlog:
Hmm.. that's not so much - I wonder if the list will grow over time.
I'd expect some of the TDB (technical debt backlog) to turn into tasks eventually, but they might also vanish simply because of DoD (definition of done), "no broken windows", "leave everything cleaner than we found it" and other related practices.
I wonder if it would be possible to derive the interest rate of technical debt... but that's quite another story.
I repeat this lecture ever so often.
Whenever possible "Get It in Writing" - not only to have proof of agreements but even more to make sure that both parties have the same understanding of them.
And sometimes it also provedes the means to make sure that you and the person you're talking with have the same understanding of implicit assumptions.
The most compelling story to back this was told to by a tour guide in New York when we drove along 42nd street.
When William Van Alen was hired to construct New York's Chrysler Building he was so sure of himself - the tour guide told us - and so well versed in the trades of the craft that he didn't bother to get a written contract. After all 5% of the buildings overall building cost was a well established fee in the market
After the building was completed - beating the Bank of Manhattan in the race for tallest building of the world - Chrysler refused to pay Van Alen with words like: "We don't have a contract. You should take more care to always get it in writing". Of course I don't know if this is a true story or not, but at least it serves well to remind me of my own advice.
OTOH it's hard to capture everything beforehand and some thing are so engrained into our perception of the world that I also tend to put more trust in the co-operation than I should.